{"product_id":"clear-com-a-ic-lq-add1y","title":"Clear-Com A-IC-LQ-ADD1Y","description":"\u003cp\u003e\u003cstrong\u003eOverview\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAgent-IC Virtual Mobile Client\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAgent-IC is a virtual mobile client that provides an intercom user station on Android and iOS tablets, smartphones and with remote control on smartwatches. Connecting to Eclipse HX IP-capable matrices, Gen-IC virtual intercom or LQ Series IP interfaces, Agent-IC provides access to the system's available resources including partyline channels with their call signals and logic controls on Gen-IC and LQ as well as one-to-one, one-to-many, ISO and IFB communication on Eclipse matrix intercom systems. Individual keyset listening levels help users focus on specific channels while monitoring others. All this functionality can be tailored to each user to create an efficient intercom user station on their tablets and smartphones.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eEfficient Operation for Mobile Users\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eMobile intercom user can download install Agent-IC from the Apple App Store or Google Play Store when needed. Once installed, they can connect to any network accessible and licensed Eclipse HX matrix, Gen-IC virtual intercom or LQ Series IP interface using administrator supplied credentials. Agent-IC’s ergonomic, easy-to-use interface is designed for familiarity and consistency with other user stations, including Station-IC and V-Series Iris™ panels. Agent-IC’s large Talk and Listen buttons feature swipe-to-latch gesture to minimize inadvertent operation, individual level control and clear indication of the current state. The window shows latched keys as well as input and output audio meters.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAdministration \u0026amp; Configuration\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAgent-IC supported by Eclipse matrix systems are assigned a port along with a username, password, and key assignments in the EHX configuration software which are immediately pushed to the Agent-IC. Agent -IC supported by Gen-IC virtual intercom or LQ IP Interface are configured in the browser-based Core Configuration Manager™ (CCM) interface which facilitates creation of user accounts, associated roles and key assignments for the Agent -IC.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eRobust Technological Foundation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAgent-IC uses multiple mission specific audio codecs for audio alongside a proprietary control transport protocol designed to operate over LAN, WAN and Internet network connections of various quality. Clear-Com’s capable IP connectivity, requiring only a single network port on the Eclipse \/ LQ host end, drastically minimizes efforts required for network management and routing to public internet connectivity while Gen-IC virtual intercom is always accessible on the internet providing intercom operation over the internet without network requirements. Agent-IC connects to the host Eclipse HX matrix via the E-IPA\/IVC-32 card, Gen-IC virtual intercom or any LQ series Interface device with available capacity.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eLicensing Options\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAgent-IC includes variety of licensing options from Perpetual Licenses centrally hosted on Eclipse matrices or LQ IP Interfaces in addition Subscription Licenses. Perpetual Eclipse \/ LQ Licenses allow multiple Agent-IC licenses to be installed on an Eclipse frame for a major feature version of Agent-IC (e.g. version 2.x). Eclipse and LQ hosted licenses are used by concurrently connected Agent-IC users on a first-come first-serve basis and are installed and fixed to the intercom system host. Subscription Licenses are for ongoing requirements at the lowest daily cost of Agent-IC. Eclipse and LQ hosted licenses are used by concurrently connected Agent-IC users on a first-come first-serve basis and are installed and permanently fixed to the intercom system host.\u003c\/p\u003e\n\u003cp\u003eGen-IC virtual intercom includes a fixed number of virtual clients that can be either Agent-IC or Station-IC for the duration of the Gen-IC subscription. Gen-IC hosted licenses are used by concurrently connected Agent-IC users on a first-come first-serve basis.\u003c\/p\u003e\n\u003cp\u003eAgent-IC can be downloaded from the Apple App Store or Google Play Store and run in demo mode. Demo mode is provided with the ability to connect to a Clear-Com demo- or customer provided system to test on the user’s device.\u003c\/p\u003e\n\u003cp\u003eSee also Clear-Com’s Station-IC virtual desktop clients which provides fully integrated intercom capabilities on Windows and MacOS computers.\u003c\/p\u003e\n\u003ch2\u003eDetails\u003c\/h2\u003e\n\u003cp\u003e\u003cstrong\u003eAgent-IC Virtual Mobile Client\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eFor: Eclipse, Gen-IC and LQ\u003c\/li\u003e\n\u003cli\u003eOn: Android and iOS\u003c\/li\u003e\n\u003cli\u003eLarge Talk \u0026amp; Listen buttons\u003c\/li\u003e\n\u003cli\u003eSwipe to Latch Gestures\u003c\/li\u003e\n\u003cli\u003eGlobal Key state and Audio Prescence indicators\u003c\/li\u003e\n\u003cli\u003eEasy download from Apple \u0026amp; Google App Stores\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eVirtual Mobile Client for Eclipse HX\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e(23) Keysets assignable to: Partylines, Groups, IFB, Point-to-Point, Directs \u0026amp; Controls\u003c\/li\u003e\n\u003cli\u003eIndividual Keyset Listen Level Controls\u003c\/li\u003e\n\u003cli\u003eReply for Incoming Point-to-Points\u003c\/li\u003e\n\u003cli\u003eOS Notifications for Incoming Calls\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eVirtual Mobile Client for Gen-IC \u0026amp; LQ\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e(24) Keysets assignable to Channels: Listen, Talk, Call, Control Events, Remote Mic Kill\u003c\/li\u003e\n\u003cli\u003eIndividual Keyset Listen Level Controls\u003c\/li\u003e\n\u003cli\u003eReply for incoming Call Signals\u003c\/li\u003e\n\u003cli\u003eOS Notifications for incoming Call Signals\u003c\/li\u003e\n\u003cli\u003eLQ Interface Integration Options\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eNetwork Agnostic\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSupported by hardware or virtual intercom\u003c\/li\u003e\n\u003cli\u003eRobust intercom over LAN, WAN \u0026amp; internet\u003c\/li\u003e\n\u003cli\u003eIT friendly networking for internet connectivity\u003c\/li\u003e\n\u003cli\u003eEncrypted Connection\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eLicensing Options\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ePerpetual Eclipse \u0026amp; LQ licensing\u003c\/li\u003e\n\u003cli\u003eSubscription Eclipse, Gen-IC \u0026amp; LQ licenses\u003c\/li\u003e\n\u003cli\u003eIntercom System Hosted License\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eSpecifications\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eSoftware Application\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAudio input and output automatically set by operating system \/ device\u003c\/li\u003e\n\u003cli\u003eAudio level meters\u003c\/li\u003e\n\u003cli\u003eBackground operation\u003c\/li\u003e\n\u003cli\u003eFar-end Silence Suppression\u003c\/li\u003e\n\u003cli\u003eEcho cancellation\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eAudio Controls \u0026amp; Indicators\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eTalk\/Listen indication and level meter\u003c\/li\u003e\n\u003cli\u003eTalk\/Listen master mute\u003c\/li\u003e\n\u003cli\u003eListen level per key\/keyset\u003c\/li\u003e\n\u003cli\u003eMaster level \u0026amp; balance by operating systems\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eEclipse\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eHost Connection Profiles:\u003c\/strong\u003e 2\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eKeys: \u003c\/strong\u003e23\u003c\/li\u003e\n\u003cli\u003eNumber of keys concurrently displayed depends on the window size set by user, screen size, resolution and the applications zoom lever. 4-23 keys can be displayed simultaneously with the option to scrolls for more keys.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAssignable: \u003c\/strong\u003eTalk, Listen and Controls in EHX\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTalk\/Listen: \u003c\/strong\u003eTap to latch (if allowed), push for momentary\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCall Signal:\u003c\/strong\u003e Initiation and indication\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTally Indication: \u003c\/strong\u003eAudio Presence, In-Use, Panel\/Client Connected\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eReply Key:\u003c\/strong\u003e 1 - Showings incoming Point-to-Point talk for immediate response. Hidden by default, ops up and provides operating system notification\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCharacter Support: \u003c\/strong\u003eArabic, Cyrillic, Hangeul, Hebrew, Hiragana, Kanji, Katakana, Latin\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eGen-IC \u0026amp; LQ\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eHost Connection Profiles:\u003c\/strong\u003e 2\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eKeys: \u003c\/strong\u003e24\u003c\/li\u003e\n\u003cli\u003eNumber of keys concurrently displayed depends on the window size set by user, screen size, resolution and the applications zoom lever. 4-24 keys can be displayed simultaneously with the option to scrolls for more keys.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAssignable:\u003c\/strong\u003e Per assigned channel to Talk, Listen, Call, Control Events and Remote Mic Kill in Gen-IC \u0026amp; LQ's CCM\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTalk\/Listen:\u003c\/strong\u003e Swipe to latch, push for momentary\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCall Signal:\u003c\/strong\u003e Initiation and indication\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTally Indication:\u003c\/strong\u003e Audio Presence, Call, Control Events 1\u0026amp;2\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eReply Call Key:\u003c\/strong\u003e 1 - Shows incoming call signal on a channel for immediate response. 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